Returns & Exchanges
At Naj Oleari Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return any unopened and unused products within 30 days of delivery for a full refund.
Initiate Your Request
Contact our customer service team via email with your order number and the names of the items you wish to return to receive your Return Authorization.
Pack Your Items
Securely place the unused products in their original packaging, ensuring they are well-protected to prevent damage during transit.
Ship the Package
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing